June 20, 2024
Dear learners,
We're nearing the launch of the LRDG Support Form in early July 2024! As promised, we've prepared a comprehensive step-by-step guide to assist you in this transition. You'll find the links to the guides provided in the body of this email.
Support Form:
- Two Ways to Submit: You will be able to access the support form in two different ways: Through the LRDG portal or via a link, which you will receive once it is launched!
- Structured Queries: Instead of sending an email, you'll fill out a brief form that captures all essential details, ensuring we have everything we need to assist you.
- Trackable: Every form submission becomes a "ticket". You'll be updated regularly until your concern is fully resolved.
- Guides
- Video guide
With the introduction of the LRDG Support Form, our aim is to have a more efficient and streamlined method of handling your queries. We believe that the new system will provide a better experience for all our learners.
Reminder: Once the Support Form is live, we will reach out to provide you with the link as well as a feedback form.
As always, we're committed to making your language learning journey as smooth as possible.
Best wishes,
Comments
0 comments
Please sign in to leave a comment.